Gentle Dental of Westland
825 S Wayne Road, Westland, MI 48186

Privacy Policy

NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

The Health Insurance Portability & Accountability Act of 1996 (HIPAA) requires all health care records and other individually identifiable health information (protected health information) used or disclosed to us in any form, whether electronically, on paper, or orally, be kept confidential. This federal law gives you, the patient, significant new rights to understand and control how your health information is used. HIPAA provides penalties for covered entities that misuse personal health information. As required by HIPAA, we have prepared this explanation of how we are required to maintain the privacy of your health information and how we may use and disclose your health information.

Without specific written authorization, we are permitted to use and disclose your health care records for the purposes of treatment, payment and health care operations.

  • Treatment means providing, coordinating, or managing health care and related services by one or more health care providers. Examples of treatment would include crowns, fillings, teeth cleaning services, etc.
  • Payment means such activities as obtaining reimbursement for services, confirming coverage, billing or collection activities, and utilization review. An example of this would be billing your dental plan for your dental services.
  • Health Care Operations include the business aspects of running our practice, such as conducting quality assessment and improvement activities, auditing functions, cost-management analysis, and customer service. An example would include a periodic assessment of our documentation protocols, etc.

In addition, your confidential information may be used to remind you of an appointment (by phone or mail) or provide you with information about treatment options or other health-related services including release of information to friends and family members that are directly involved in your care or who assist in taking care of you. We will use and disclose your protected when we are required to do so by federal, state or local law. We may disclose your PROTECTED HEALTH INFORMATION to public health authorities that are authorized by law to collect information, to a health oversight agency for activities authorized by law included but not limited to: response to a court or administrative order, if you are involved in a lawsuit or similar proceeding, response to a discovery request, subpoena, or other lawful process by another party involved in the dispute, but only if we have made an effort to inform you of the request or to obtain an order protecting the information the party has requested. We will release your PROTECTED HEALTH INFORMATION if requested by a law enforcement official for any circumstance required by law. We may release your PROTECTED HEALTH INFORMATION to a medical examiner or coroner to identify a deceased individual or to identify the cause of death. If necessary, we also may release information in order for funeral directors to perform their jobs. We may release PROTECTED HEALTH INFORMATION to organizations that handle organ, eye or tissue procurement or transplantation, including organ donation banks, as necessary to facilitate organ or tissue donation and transplantation if you are an organ donor. We may use and disclose your PROTECTED HEALTH INFORMATION when necessary to reduce or prevent a serious threat to your health and safety or the health and safety of another individual or the public. Under these circumstances, we will only make disclosures to a person or organization able to help prevent the threat. We may disclose your PROTECTED HEALTH INFORMATION if you are a member of U.S. or foreign military forces (including veterans) and if required by the appropriate authorities. We may disclose your PROTECTED HEALTH INFORMATION to federal officials for intelligence and national security activities authorized by law. We may disclose PROTECTED HEALTH INFORMATION to federal officials in order to protect the President, other officials or foreign heads of state, or to conduct investigations. We may disclose your PROTECTED HEALTH INFORMATION to correctional institutions or law enforcement HIPAA/@Notice of Privacy Practices.doc officials if you are an inmate or under the custody of a law enforcement official. Disclosure for these purposes would be necessary: (a) for the institution to provide health care services to you, (b) for the safety and security of the institution, and/or (c) to protect your health and safety or the health and safety of other individuals or the public. We may release your PROTECTED HEALTH INFORMATION for workers’ compensation and similar programs.

Any other uses and disclosures will be made only with your written authorization. You may revoke such authorization in writing and we are required to honor and abide by that written request, except to the extent that we have already taken actions relying on your authorization.

You have certain rights in regards to your PROTECTED HEALTH INFORMATION, which you can exercise by presenting a written request to our Privacy Officer at the practice address listed below:

  • The right to request restrictions on certain uses and disclosures of PROTECTED HEALTH INFORMATION, including those related to disclosures to family members, other relatives, close personal friends, or any other person identified by you. We are, however, not required to agree to a requested restriction. If we do agree to a restriction, we must abide by it unless you agree in writing to remove it.
  • The right to request to receive confidential communications of PROTECTED HEALTH INFORMATION from us by alternative means or at alternative locations.
  • The right to access, inspect and copy your PROTECTED HEALTH INFORMATION.
  • The right to request an amendment to your PROTECTED HEALTH INFORMATION.
  • The right to receive an accounting of disclosures of PROTECTED HEALTH INFORMATION outside of treatment, payment and health care operations.
  • The right to obtain a paper copy of this notice from us upon request.

We are required by law to maintain the privacy of your PROTECTED HEALTH INFORMATION and to provide you with notice of our legal duties and privacy practices with respect to PROTECTED HEALTH INFORMATION.

We are required to abide by the terms of the Notice of Privacy Practices currently in effect. We reserve the right to change the terms of our Notice of Privacy Practices and to make the new notice provisions effective for all PROTECTED HEALTH INFORMATION that we maintain. Revisions to our Notice of Privacy Practices will be posted on the effective date and you may request a written copy of the Revised Notice from this office.

You have the right to file a formal, written complaint with us at the address below, or with the Department of Health & Human Services, Office of Civil Rights, in the event you feel your privacy rights have been violated. We will not retaliate against you for filing a complaint.

For more information about our Privacy Practices, please contact:
Dental Care Alliance
6240 Lake Osprey Dr.
Sarasota, FL 34240
Ph #: 941-955-3150

For more information about HIPAA or to file a complaint:
The U.S. Department of Health & Human Services
Office of Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
877-696-6775 (toll-free)

Read What Our Patients Say
Patient Reviews
My hygienist Marilyn is the best. She’s such a nice person. Doctor Hanan is nice as well and thorough. The staff is friendly as well. They are what their name says that they are. Gentle!
Crochetah J.
Friendly staff, they did their best to make me feel comfortable.
Saundra B.
Went for the first time yesterday and it was a very pleasant experience. Dentist was great, and so we’re all of the other staff members. The lady who did my x-rays was really kind.
Angela H.
We were called on time of our appt…also we didn’t have to wait we were out of the office in a timely fashion
Tristen S.
They are just a great office and take good care of you.
Sandra O.
I was referred by a friend of mine to a good Gental Dental of Westland specially to see Dr. Kothari, I am very pleased to announce that I really got an excellent service by all employees and the […]
Kandarp T.
The staff at Gentle Dental was very professional and courteous. I would recommend Gentle Dental to everyone I know.
Curtis P.
The entire staff is very friendly and polite , the ladies up front are AWESOME , The Hygienist is very gentle and personable and does a great job .
JASON B.
Friendly and Gentle. Dr. Carpenter and his assistant, as well as the office staff, were all absolutely wonderful!
Rhonda H.
April is very gentle gets the job done right
Derrick K.
The staff were very friendly and helpful. Dr. Carpenter took really good good care of me during my procedure which was a long and hard one. I didn’t feel one bit of pain. Not even when he was doing […]
Deborah G.
Friendly and positive atmosphere from front to back.
Rhanai G.
Quick service and durring the removel i felt nothing.
Scott R.
I really have a fear of dentist offices. Here tho i felt comfortable and relaxed. Can honestly say I’m looking forward to coming back.
De'Juan W.
My hygienist Marilyn is very personal. She made me feel comfortable. She was very thorough in explaining my treatment plan. You can tell that she really enjoys her job. I would definitely recommend […]
Keseanda R.
My first visit to this office went much better than I anticipated, The staff at the front desk were friendly and attentive when I came in,was taken back right away to a examination room where Ronnie […]
Ron R.
They did a pretty good job.
Curtis P.
April is awesome. She is the dental hygienist,and she is absolutely fantastic.
Amy J.
I love this place and all the front counter staff they are very clean and fast with they service
Foelife T.
The staff was so polite and caring, Dr. Carpenter was very one on one with me and explained what was happening in my mouth and his recommendations were understandable and to the point.
Kathleen M.
Office Hours
Mon. – 8:00 AM - 5:00 PM
Tue. – 8:00 AM - 5:00 PM
Wed. – 8:00 AM - 5:00 PM
Thu. – 8:00 AM - 5:00 PM
Fri. – 8:00 AM - 4:00 PM
Sat. – 8:00 AM - 2:00 PM
Sun. – Closed

2nd & 4th Saturdays

Phone: (734) 329-5284
Fax: (734) 722-4206
Healthcare Financing with
CareCredit
We Accept Most Insurance Plans!
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We accept most insurance plans and will be happy to help you understand the coverage that you have. We will do our best to see that you receive your maximum insurance benefits for all covered services.

No Insurance? No Worries! See our discounts and offers here

For appointments, call us at: (734) 329-5284 or
Request an Appointment
For appointments, call: (734) 329-5284
Office Hours
  • Monday 8:00 AM - 5:00 PM
  • Tuesday 8:00 AM - 5:00 PM
  • Wednesday 8:00 AM - 5:00 PM
  • Thursday 8:00 AM - 5:00 PM
  • Friday 8:00 AM - 4:00 PM
  • Saturday 8:00 AM - 2:00 PM
  • Sunday Closed
Get in touch:
  • Phone: (734) 329-5284
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